How we collect, use, and protect data for young children and their families using CuddleTales.
CuddleTales is made by InnerTales Private Limited. CuddleTales is designed for young children to use together with a parent or guardian, who is always the account holder. This policy explains what information the app collects, how it's used, and the choices parents have.
CuddleTales is intended for children under a parent or guardian's supervision. A parent creates and controls the account; a child plays under a linked child profile inside that account. We do not knowingly collect personal information directly from children without a parent first creating and consenting to the account, consistent with the Children's Online Privacy Protection Act (COPPA).
| What | From whom | Why |
|---|---|---|
| Email address | Parent, at account signup | Create and secure the parent account, send account-related communication |
| Child's first name and age band | Parent, when creating a child profile | Personalise stories, songs, and activities to the child's age and name |
| Account / user ID | Generated by our systems | Sign the child's activity to the correct account securely |
| Usage activity | Generated as the child plays (stories / songs / activities completed, achievements, keepsakes earned) | Track progress, show the parent a summary, unlock in-app rewards |
| Purchase records | Apple or Google, when a parent subscribes | Activate and manage the subscription |
The app requests microphone, camera, and motion permissions to power specific play activities (for example, blowing or humming into the microphone, or finding a colour with the camera). In every case, this data is processed entirely on the child's device and is never recorded, stored, or sent to us:
We also do not collect precise or coarse location, contacts, photo library contents, health data, financial information, the child's last name, or any biometric data.
We do not sell personal information, and we do not share it with advertisers.
We retain account and profile information for as long as the account is active, so the child's progress and keepsakes are preserved between sessions. If the account is deleted, all associated data — including the child's profile, activity history, and keepsakes — is removed from our production systems.
If we make material changes to this policy, we will update the "Last Updated" date above and, for significant changes, notify the parent account holder in the app or by email before the change takes effect.
InnerTales Technologies Pvt. Ltd.
Email: support@innertales.app
Subject line: "Privacy Request — CuddleTales"
Registered office: GA-637, Utkal Hospital Road, Kailash Vihar, Sailashree Vihar, Chandrasekharpur, Bhubaneswar, Odisha 751021, India
Response time: within 30 days.